• Live casino featuring over 3,000 games
  • Entertainment that lives up to our expectations
  • Diverse deposit methods
  • License not verified by eGaming Curaçao
  • Minimum withdrawal of €100
  • Maximum discount of €500 per week depending on your VIP rank
  • Fee of €60 beyond 4 withdrawals
  • Difficulties validating documents
  • Bonus conditions too strict
  • Aging (but functional)
  • interface
  • VIP program rather vague
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Many of you have taken the time to write to us via our contact form to express your concerns about Play Regal. After hearing some worrying tales from members of our community, the Crypto-casino team finally decided to visit Play Regal’s official website to find out the truth. After several days of intensive testing, and by getting under the skin of the players, our specialists were able to form a real opinion on Play Regal.

To quickly summarize what we have to say, Play Regal Extra casino does indeed present significant risks in terms of its withdrawals, conditions and legality. Offering a €3,000 + 100 Free Spins bonus to all new players who sign up, the operator seems to fall short of its promises by limiting winners to completely ridiculous maximum withdrawal amounts.

Despite entertainment to match, featuring over 3,250 games, we recommend our readers head for a 100% reliable casino instead.

💎 Site
💰 Bonus €3,000 + 100 Free Spins
💸 Deposit Mini €15
📙 Language French, English
🌍 Bachelor’s degree Curaçao
⭐ Grade 2/5

🦁 Play Regal – Bonus & Payments

€3,000 + 100 Free Spins Only for new Casino players, 100% up to €1,000 + 100 FS, then 200% up to €500, then 75% up to €1,500 (wager x35, minimum deposit €15)

Casino welcome bonus

Anyone who manages to find the official Play Regal website without stumbling across a scam can collect a welcome pack of up to €3,000 + 100 Free Spins* upon registration. The operator actually wants to boost the first three payments made on its platform by its new users. Let’s take a look at how to get it:

  • ➡️ First step: Register on;
  • 🎁 Second step: get 100% up to €1,000 + 100 Free Spins ;
  • 🎁 Third step: get 200% up to €500 ;
  • 🎁 Fourth step: receive 75% up to €1,500.

We wanted to try and cash in on this welcome offer on our side by opening an account with Play Regal. The operator displays a message in the deposit section affirming that the bonus is available “For a limited time”, rest assured, you actually have plenty of time since this offer has been available for months on Play Regal. On the plus side, we received our bonus on each of our first three deposits.

Where the Play Regal bonus takes on another dimension is in its terms and conditions. The Crypto-casino team took the time to go through all the information revealed in this section and we were surprised, to say the least, to see so many limitations:

  • Minimum deposit €15;
  • Wager x35 applied on bonus ;
  • Table games, video poker and keno do not unlock bonus;
  • Validity of 7 days after obtaining;
  • Free Spins credited in increments of 10 for 10 days;
  • Valid once per player/IP/postal address.

Wondering what it’s like in practice? By making an initial deposit of €100 and receiving €100 in bonuses (+100 Free Spins), you simply have to play €3,500 within the following 7 days to withdraw the winnings from this promotional offer. In other words, it’s virtually impossible. We’re beginning to understand why Play Regal Casino posts such impressive sums…

Weekly promotions

We noticed that Play Regal still displays a “Promotions” section on its interface, accessible to all visitors or registered players. Even though this is presented as a simple pop-up and text that isn’t very clear, our editorial teams have nonetheless identified a few promotions offered by Play Regal.

❤️ Promotions of the moment:

  • Weekly Bonus Wheel: players who manage to reach one of Play Regal’s VIP statuses have the opportunity to run the Bonus Wheel once a week (Monday to Monday) to earn a boost on the next deposit. Beware, as the wagering requirements applied are once again very high;
  • Quick Deposit : Play Regal explains that all players who use the “Quick Deposit” button can benefit from a bonus every time. Generally, a certain percentage of the money placed is credited as free money that you must wager 35 times.

At the moment, these are the only regular promotions available at Play Regal. As you can see, however, the Bonus Wheel isn’t available to everyone, since only Bronze statuses can get it. According to our analysis, the bonuses offered by Play Regal online casino are not really interesting: high wager, difficulty to get it and only playable on slot machines.

VIP loyalty program

Play Regal offers a VIP program that is vague to say the least. We could see that 7 statuses from Bronze to Red Diamond are highlighted and seem to offer additional benefits to players, but no information is revealed on how to get to climb. According to the editorial team, this is a red flag, since Play Regal alone can decide your future on the site. Still, let’s take a look at the benefits displayed on the site.

💎 Play Regal Casino VIP statuses:

Status Bronze Chrome Silver Gold Platinum Diamond Red Diamond
VIP Promotions ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Birthday bonus ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
VIP Manager ✔️ ✔️ ✔️ ✔️ ✔️
Cashback Up to €500 Up to €500 Up to €500 Up to €750 Up to €750 Up to €750 Up to €750

We’re disappointed that we don’t have any real information on how to join Play Regal’s loyalty program. You should know that if you ever reach one of the VIP ranks, you can land refunds of up to 10% on a daily basis. These depend entirely on your deposits from the previous day. Of course, refunds are also subject to a wager!

🦁 Play Regal – Means of Payment & Customer Service

Minimum deposit €15
Minimum withdrawal 100 €
ID verification Yes, you need an identity document, proof of address less than 3 months

Depositing on Play Regal

When you finally decide to open an account on Play Regal, despite Crypto-casino’s reservations, know that you can make a first deposit quickly to land the first tranche of the bonus. We’ve tried to do this on our side to make sure this aging interface is still intuitive.

➡️ Procedure to follow:


  • Select a payment method
  • Select deposit amount starting from €15
  • Proceed to payment

Still, Play Regal has the merit of integrating numerous solutions for paying. Probably, this is one of the most developed and comprehensive sections of this interface. With Fiat and Crypto payments available, we’re pretty sure that everyone who registers with Play Regal has the option of paying with a suitable method.

💳 Payment methods on Play Regal:

Methods Limits Timeframe
Visa €15 – €1,000 Instantaneous
Mastercard €15 – €1,000 Instantaneous
Maestro €15 – €1,000 Instantaneous
Neosurf €15 – €1,000 Instantaneous
Cashlib €15 – €1,000 Instantaneous
Jeton Wallet €15 – €1,000 Instantaneous
Cryptocurrencies No limit Instantaneous

While the deposit limits set by Play Regal may be insufficient for some crypto-casino members, we have to say that the options available are still quite diverse.

When it comes to crypto payments, you should know that the operator accepts Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH) or even Tether (USDT).

Beware, though, as Play Regal plays a trick if you deposit less than €15 and places your money in the bonus balance. A rather dubious practice in our opinion.

Depositing on Play Regal

First of all, you should know that Play Regal doesn’t accept withdrawals if you haven’t gone to the “Document” section to upload your proof of identity and address.

According to some feedback, the site may ask you for additional documents and put you in a situation where validating your account takes forever. If you still manage to validate your Play Regal account, you can then access the “Withdrawal” section from your personal interface.

➡️ Procedure to follow:

  • Log in to your Play Regal account
  • Click on the “My account” button then “Withdrawal”
  • Select the withdrawal method
  • Select the amount starting from €100
  • Validate your request and wait

Here are the withdrawal limits on Play Regal:

Methods Limits
Visa €100 – €500
Maestro 100 € – 500 €
Mastercard 100 € – 500 €
Jeton 100 € – 500 €
Cryptocurrencies 100 € – 500 €

This time, we were simply blown away by the withdrawal limits displayed by Play Regal. Indeed, Bronze and Chrome VIP players can withdraw no more than €500 per calendar week. What’s more, only four withdrawals per month are allowed free of charge; the others are charged €60.

With a monthly withdrawal limit of €2,000, we think these conditions border on the abusive. If you hit the jackpot on Play Regal, count on a few months before you can get your funds back.

Payment speed and security

We obviously wanted to take the time to try a withdrawal of our own on Play Regal to form an objective opinion. The first observation was rather worrying: customer support repeatedly refused us our identity documents, which nevertheless met the posted criteria.

After several days of very unsmooth exchanges, we managed to obtain access to withdrawals. Our first request for €150 in Bitcoin was accepted after more than 72 hours, and left after a few more. We’re still a long way from a solution that should be instantaneous.

As for the security of payments on Play Regal, we must point out all the same that the operator works with providers renowned for their reliability. Clearly, you can’t have your bank details stolen when depositing with Play Regal.

The only problem you may encounter is when withdrawing your winnings. Visa, Mastercard, Maestro, Neosurf, Flexepin, Bitcoin, Cashlib and even Jeton Wallet present no security risks. HTTPS domain name and encryption certificates are also present at Play Regal.

Customer support

In order to judge Play Regal on all its aspects, our editorial team wanted to get closer to customer support. More than ever, it’s important to be able to contact support 24/7 in case of difficulty technical or pending withdrawal at Play Regal. By clicking on the “Help” section, we were able to unearth the few methods used to contact this famous customer service.

➡️ Contact Play Regal:

  • Telephone: call +33975181593, currently unavailable;
  • Live Chat: click on the yellow “Live Chat” button in the bottom right-hand corner, from 9am to 10pm;
  • Mail address: write to [email protected], 24/7 ;
  • FAQ : use the documentation by clicking on the “Help” button, 24/7.

We took the time to contact support via Live Chat directly on Play Regal to form an opinion on its quality. Honestly, we were still pleasantly surprised. Aurélien got back to us in less than 10 seconds and provided us with information on the opening hours of Live Chat and the phone line (which is finally closed).

Even if we highly doubt that support can really provide a solution to every difficulty, it has the merit of being genuinely available.

🦁 Games available at Play Regal

When we first discovered Play Regal Casino, we wanted to get straight to the heart of the game collection on offer, which can say a lot about the quality of the entertainment on offer. We’d now like to give you an overview of the games available at Play Regal, should you take the risk of joining the operator.

Casino games

From the Play Regal online casino platform, we’ve seen the presence of over 3250 games currently. This includes all available subcategories. For the time being, this is a number that suits our expectations and should ensure a certain diversity for users.

To take our analysis a step further, we’ve taken a closer look at each of Play Regal’s game categories. This should give you an idea of whether the operator might be right for you.

🎰 The available collection:

  • Slots : total of 2572 slots available, 3D, video, classic, megaways, bonus buys;
  • Mini games: total of 61 mini-games of all kinds, crash, plinko, mines and many other variants;
  • Table games: total of 119 RNG electronic tables, with blackjack, roulette, baccarat, video poker and many variants;
  • Jackpots: total of 33 slot machines with jackpot, progressive or classic.

Unfortunately, we haven’t figured out how to search for a game by name or via any filter. Navigation is obviously heavily impacted, and may bother many connoisseurs of the field. All the same, the editorial team remains fairly satisfied with the proposals made by Play Regal, even if we would have liked easy access to lottery games (Keno, Bingo or Scratch).

Full list of Play Regal suppliers:

Live casino

By clicking on the “Live Casino” button, you can this time access a rather well-developed lobby, which allows you to filter tables with live dealers by provider, popularity or name. Play Regal collaborates with Evolution Gaming, Lucky Streak, Pragmatic Play and Vivo Gaming to offer its users immersive experiences to say the least. Please note that these games are only accessible in real mode.

Here’s our selection of live games on Play Regal:

  • 📺 Galaxy Baccarat ;
  • 📺 Crazy Time ;
  • 📺 Deal or No Deal ;
  • 📺 Monopoly live ;
  • 📺 Football Studio.

Currently, we have been able to count 420 table games available at Play Regal Casino. Honestly, this is certainly the biggest strength of this flaw-packed platform. Many operators are content to partner only with Evolution Gaming: this is not the case with PlayRegal Extra online casino.

🦁 Play Regal: Scam or reliable casino?

If we decided to give Play Regal casino a try this year, it wasn’t for nothing. We’ve had a huge amount of feedback from members of our community who have alerted us to certain Play Regal practices.

In order to have an objective opinion and not just believe what we’re told, we took several days to judge Play Regal Casino’s reliability for ourselves. The findings are indeed alarming, even if this site launched by Logic Online Corp B.V. seems to know all the tricks of the trade. Indeed, this is the same company behind Win Unique Casino, Win Ma Chance or Win Vegas Plus.

First, we could see that Play Regal advertises that it is “licensed and regulated by the Curaçao Authority”. Unfortunately, we cannot certify this information, given that the domain name is not registered in the official website database. A worrying first point, which does not guarantee that all domain standards are respected and that Play Regal is living up to its promises when it comes to paying out winnings.

Our doubts were amplified when we consulted Play Regal’s Trustpilot reviews. The operator boasts a rating of 1.7/5, even after changing its page on the verified reviews site several times. More than 85% of registrants have left a negative review stating that they are unable to get their money back due to outlandish reasons. In our own experience, we have indeed had great difficulty in having our documents validated, and have been quickly limited to paltry sums in terms of withdrawals.

The one point on which we’re fairly confident: the partners who display their games on the Play Regal collection are indeed trustworthy, and the payment providers are among the most reputable in the business. Even if Play Regal is, to say the least, “bordeline” on many points, the site has the merit of offering an entertainment site that shouldn’t jeopardize your personal and banking information.

Still, Crypto-casino recommends that you only play in demo mode on Play Regal, and don’t take the risk of never being able to collect your winnings.

Where Play Regal can’t hide is in its promotions. The operator attracts users with a €3,000 + 100 Free Spins bonus that sounds truly impressive. However, this one displays catastrophic conditions that give you almost no chance of walking away with real money. If you decide to play on Play Regal despite our warnings, we recommend that you refuse the bonuses, which can block you when withdrawing or just bring you problems.

To conclude: Play Regal is not a site recommended by the members of the Crypto-casino editorial staff. We ask you not to place any real money on this dubious site.


🦁 Play Regal testimonial

We always find it interesting not only to rely on our opinion of Play Regal, but also to consult the opinions of people already registered on the site. With a rating of 1.7/5 on Trustpilot, PlayRegal Casino displays some very worrying testimonials:

“When I had a win over 1500 euros I asked for a withdrawal, but impossible to withdraw. I’m limited to 100 euros, there’s no point in winning only to be unable to withdraw your winnings, I’m disappointed. I don’t recommend this site.” – Bruno Adriano ⭐

“Above all, don’t be fooled, they promise you €3,000 welcome bonus but what they don’t explain is that you have to deposit €3,000 and in 3 installments and be careful each time you deposit to get the rest of the bonus you lose the entire previous bonus. A real scam in disguise. Please be careful. – Jonnathan Tissier ⭐

“One day they offered me €80 in bonus money, miraculously I made a win of €22,000, I fulfilled the cushy conditions and oops I dropped to €720, because compared to a win on free money, despite fulfilling the conditions you can only get 15% of the win compared to the sum offered, in short mafia methods.” – Damien⭐⭐

Of course, we still ask you to take certain opinions with a grain of salt, given that some players may be very disappointed to lose money. However, we do see a certain recurrence on complaints about withdrawals at Play Regal. In our opinion, this is a site to shun and avoid.

🦁 Play Regal application

Before releasing you into the wild, our specialists still wanted to see if Play Regal had indeed made the effort to develop a mobile version up to scratch. Like many operators, the team decided to use HTML5 technology to enable compatibility on all iOS and Android devices and all existing browsers. Here’s an overview:

We don’t have much to say, Play Regal on mobile remains pretty well adapted and displayed on small screens. We used an iPhone 12 Pro to try it out, and were indeed able to launch games or make deposits. The purple button at the bottom of the screen is pretty handy for navigating to any section of the site in 2 clicks. Overall, then, the Play Regal mobile site is up to scratch: at last, a positive point.

🦁 F.A.Q

⚫ What games are available on Play Regal?

Our specialists have found that over 3,250 games are offered on the collection, with slots, table games, mini-games, live games and also well-hidden lottery games. All the same, Play Regal has the advantage of offering a pretty substantial range!

⚫ How do I make a withdrawal at Play Regal Casino?

According to the feedback we've received on Play Regal, withdrawals are often very complicated to make, since numerous limitations exist. If you would like to try and recover your deposited funds, go to your account, Withdrawal section and make a request from €100 up to €500.

⚫ Is live casino available on Play Regal?

The least we can say is that Play Regal has taken care of its Live Casino section. Over 420 tables are currently on offer, thanks to the presence of Evolution Gaming, Lucky Streak, Pragmatic Play and Vivo Gaming. Please note that these titles are only offered in real mode.

🦁 Play Regal review in video

🦁 Conclusion

We absolutely wanted to form an opinion about Play Regal Casino after hearing a huge number of stories from our community. Indeed, our readers were right to point out that Play Regal is not reliable. On the surface, the operator offers a collection of 3,250 games powered by reputable names in the business and an aging but functional platform.

However, we noticed that there are major limitations on withdrawals and that bonuses are subject to impossible-to-fulfill conditions. In our opinion, it’s not worth taking the risk of losing your money at Play Regal; instead, we recommend you head to a reliable operator.

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